India, Sept. 1 -- Domestic carrier SpiceJet has been directed to pay Rs.55,000 to a passenger over a 14-hours flight delay.

A District Consumer Disputes Redressal Commission, which passed the order, observed that "a single burger and fries", offered by the airline to passengers as refreshment, were "inadequate arrangement" for a 14-hour flight delay.

The complainant in the case was a passenger on the SpiceJet flight from Dubai to Mumbai on July 27, 2024, which faced an "inordinate delay". The complaint said that the carrier had failed to make adequate arrangements during the delay, offering passengers only a "complimentary burger and fries".

The complainant argued that this was a violation of Directorate General of Civil Aviation (DGCA...