India, Jan. 13 -- Gig workers on Tuesday hailed the halting of '10-minute' delivery claims by quick commerce firms, while citing "pressure" and drop in ratings earlier if they faced delay in delivering items.

Speaking on the union labour ministry's intervention in the matter, a gig worker told ANI news agency that the government had "done a great job" in regards to the safety of the riders. Questioning the earlier delivery time, the rider said, "How can a person navigate through traffic in 10 minutes? You know how bad the traffic is. People drive recklessly. Accidents happen..."

The gig worker cited pressure from the customer and the commerce firm they work for when delivering, adding that their ratings would drop if there was any delay...