India, Feb. 10 -- A video from an HDFC Bank in Uttar Pradesh's Kanpur, showing a female staffer seemingly engaged in a heated confrontation with a customer, went viral on social media. Following this, the employee, identified as Aastha Singh, has issued a clarification that while she is aware not to use abrasive language at the workplace, she won't tolerate anyone threatening to 'teach her a lesson'.

In the viral video from HDFC's Panki branch, Singh was allegedly seen bursting out at a customer, using abusive language and caste-referenced remarks. The video, which went viral on X, showed Singh, infuriated, pointing at a man in the bank.

She said, "Thakur hoon main (I am a Thakur)," warning the man not to mess with her. This remark stir...