India, Sept. 28 -- Airports are often linked with long queues, delays and stress, but for one IndiGo passenger, a routine check-in turned into an uplifting lesson in empathy and resilience. A LinkedIn post by Dhiraj Golyan has gone viral after he shared his inspiring encounter with Chandan, a hearing and speech-impaired IndiGo staff member.

(Also read: IndiGo pilot's emotional moment: Dad welcomes daughter as passenger for first time)

Golyan shared a picture of the staff member and wrote, "Today, at the IndiGo check-in counter, I had an experience that left me both humbled and inspired. The staff member assisting me was a specially-abled gentleman (hearing and speech impaired). At first, I wasn't sure how our interaction would go, but w...