U.S., Sept. 23 -- ClinicalTrials.gov registry received information related to the study (NCT07185828) titled 'Informing Low-acuity Emergency Department Patients of Non-emergent Resources (2)' on Sept. 15.
Brief Summary: The goal of this campaign is to reduce unnecessary visits to a Geisinger emergency department (ED). In this campaign, patients will be assigned to receive or not receive outreach following ED discharge with a low-acuity visit designation. Outreach will occur via a text message the day after discharge from the ED as well as information added to the patient's after visit summary (AVS). Depending on the assigned condition, it will include calls to see their primary care provider (PCP) or use an Intelligent Triage tool. The stu...