India, July 14 -- Zoom is pushing deeper into AI-driven productivity with the launch of its new agentic AI capabilities, aimed at automating tasks and reducing platform-hopping. The standout update is the Custom AI Companion add-on, now available for online purchase at $12 per user per month. It enables Zoom's AI Companion to integrate with 16 major third-party apps, including ServiceNow, Asana, Jira, Google Drive, and Box, allowing users to complete tasks without leaving the Zoom interface.

Designed for small business owners, freelancers, and hybrid teams, the add-on extends AI functionality beyond Zoom Meetings. It can now attend meetings on platforms like Google Meet and Microsoft Teams, summarise discussions, update CRM entries, and ...