India, Dec. 11 -- Zebra Technologies has released the findings of its 18th Annual Global Shopper Study, reflecting a retail sector grappling with intensified operational challenges. The research signals a clear shift across global markets, retailers are increasingly viewing AI, automation, and intelligent workflows as essential to addressing labour shortages, inventory inaccuracies, and shrinkage. According to the study, 87% of global retail leaders now identify AI and automation as critical tools in loss prevention, indicating a sector rapidly rethinking how it manages risk.

"Businesses that increasingly thrive in retail's future are agile leaders engaging the 'phygital experience' through intelligent workflows. Tapping on AI, automatio...