India, Jan. 6 -- The Trade Association of Information Technology organised a knowledge session titled "Opportunities for TAIT Members in the CRM Market," bringing together IT traders, system integrators, and solution providers for learning and peer interaction.

The session formed part of TAIT's ongoing initiative to help members understand emerging technologies and identify practical business opportunities in a competitive IT landscape.

The keynote address was delivered by CRM and enterprise solutions expert Limesh Parekh, who led two structured sessions focused on business outcomes. The first session outlined how CRM systems support customer lifecycle management, improve sales efficiency, enhance service delivery, and enable data-drive...