India, Jan. 14 -- Slack has introduced a reimagined Slackbot positioned as an enterprise AI agent for work, forming a central part of its Agentforce 360 vision. The announcement was made at Dreamforce and focuses on addressing long-standing challenges in enterprise AI adoption, including fragmented tools, lack of context, and trust concerns.

The approach centres on using Slack as the conversational interface where people and AI agents work together, connecting knowledge, actions, and data in real time.

While AI tools have become commonplace in personal use, Slack argues that enterprise environments demand a different approach. Workplace AI must operate with context, understand organisational data, respect permissions, and integrate natu...