India, Dec. 23 -- The Salesforce Garuda Aerospace collaboration marks a significant step in applying AI-driven CRM platforms to the drone manufacturing sector. The initiative focuses on streamlining customer lifecycle management while supporting operational scale-up across geographies and industry verticals.

Under the collaboration, Garuda Aerospace will deploy Salesforce Agentforce Sales and Agentforce to create a unified platform spanning marketing, sales, and service functions. The objective is to improve visibility across customer touchpoints and enable real-time, data-backed decision-making across teams.

Garuda Aerospace is expanding beyond its core drone manufacturing operations into agriculture, defence, and infrastructure. As pa...