India, June 26 -- Salesforce has unveiled a major update to its digital labour platform, Agentforce, introducing native support for Model Context Protocol (MCP) and announcing pilot support for MCP servers on AgentExchange, its AI agent marketplace.

The update marks a significant move toward trusted agent interoperability, allowing partners to build and connect AI agents across platforms without sacrificing governance or enterprise security.

While AI holds the promise of transforming operations with intelligent digital agents, businesses often face a dilemma-choose between innovation and secure control. Closed ecosystems offer safety but restrict flexibility. Open systems foster innovation but raise compliance concerns.

Salesforce's ne...