India, Aug. 28 -- Salesforce AI Research has announced a suite of advancements aimed at helping enterprises transition into what it calls the "agentic enterprise". Organisations that combine human expertise with AI-driven digital labour.

This quarter, the company introduced three major innovations: an enterprise simulation environment to test AI agents in realistic business conditions, a benchmarking tool to measure agent performance, and advanced data consolidation features in Data Cloud. Together, these developments are designed to give CIOs and IT leaders confidence in deploying AI agents at scale.

Building on its earlier CRMArena project, Salesforce unveiled CRMArena-Pro, a simulation framework for training and testing AI agents in ...