Gurgaon, April 1 -- Zendesk has announced the launch of the Zendesk Resolution Platform, aimed at redefining customer experience. This platform, purpose-built for service by the largest AI service software provider, introduces a suite of advanced tools that seamlessly integrate Zendesk AI Agents, a comprehensive knowledge graph, actions and integrations, governance and control, measurement and insights. Together with human expertise, the Zendesk Resolution Platform empowers businesses to deliver exceptional service and ensure a clear path to issue resolution.

Comments "The only metric that matters in customer service is resolution. The Zendesk Resolution Platform is not just making service faster - it is making Agentic AI actually work f...