India, Nov. 4 -- Global Capability Centres (GCCs) in India have moved from cost centres to strategic innovation hubs, orchestrating domain expertise, product feedback and localised implementation at scale. At the heart of this shift is an appetite for process intelligence and intelligent automation: companies want software that not only maps how work flows, but that predicts outcomes and triggers automated remediation.

Celonis, the process-mining pioneer, is expanding its India footprint to tap that momentum. In an in-depth conversation with DQ Channels, Sarangadhar Sahani, Senior Director of Engineering, Celonis, lays out how Celonis is building a self-reliant engineering hub, strengthening partner enablement, and harnessing AI and auto...