India, Oct. 30 -- HCLSoftware, a provider of enterprise software solutions, announced a collaboration with Microsoft to deliver transformational AI-powered solutions through HCLSoftware's unified XDO (Experience, Data, Operations) blueprint, built on Microsoft Azure and Azure AI capabilities.

In today's complex business landscape, success depends on seamlessly connecting customer experience (X), data insights (D), and operations (O). HCLSoftware's XDO blueprint brings these critical functions together into a unified engine that enables enterprises to anticipate customer needs, personalise engagement, and drive operational efficiency through AI and data-driven intelligence.

"With the XDO blueprint, we're retrofitting AI onto legacy syste...