Gurgaon, June 9 -- Genesys, a global provider of AI-powered experience orchestration solutions, recognised its leading partners in the Asia Pacific (APAC) region at the 10th Annual Genesys APAC Tech Summit. The event, held in Bangkok, Thailand, acknowledged top-performing partners contributing to the region's growing ecosystem of customer experience (CX) innovation.
With the theme "Leveling Up Together," the summit brought together partners, technical experts, and solution leaders to explore the evolving role of AI and digital technologies in enhancing customer and employee experiences. Discussions focused on how organisations can use these tools to drive loyalty, improve workforce engagement, and enhance operational performance.
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