India, Dec. 3 -- EAZY has rolled out CRM 4.0, a major update aimed at B2B organisations that depend on structured sales processes, distributor networks and longer customer lifecycles. The release introduces a new interface, expanded automation and a design centred on real-time performance visibility for sales and service teams.

The version adopts a dashboard-first approach that highlights key indicators such as lead conversion, opportunity pipeline progress, customer engagement and service case resolution. These metrics appear live across the application to help organisations align workflows with the KPIs followed in day-to-day operations. The upgraded workflow engine supports multi-stage approvals, quote generation, contract renewal and...