Gurgaon, May 28 -- Coforge has entered into a strategic collaboration with Nylas to develop enhanced customer engagement solutions within the Salesforce platform. The partnership combines Nylas' communication APIs with Coforge's Salesforce implementation expertise to create integrated tools for enterprise clients.
New Integration Aims to Streamline Business Communications
The solution focuses on automating and optimising customer interactions through Salesforce by incorporating Nylas' email, calendar, and scheduling APIs. This integration enables businesses to manage appointments, centralise communications, and automate workflows directly within their CRM environment.
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