India, Feb. 4 -- Irrespective of the size of businesses, accelerated digital transformation is a reality today. SMBs are now focussing on technology for reinventing themselves, upgrading their product/service suite and reaching out to a broader customer base in the heartlands of India. Today, the extent of leveraging technological tools seems to be magnified for small and medium businesses (SMBs).

The pandemic, undoubtedly, proved to be a game-changer for most SMBs. By accelerating digital adoption, they have reaped the benefits of cost optimisation, agility, enhanced productivity and improved data security. A recent Small and Medium Businesses Trend Report states that 75% of SMB leaders who took concrete steps for digitalisation believe...