Sri Lanka, March 19 -- MiHCM recently announced the availability of its AI-powered support agent during the Microsoft AI tour in Singapore.

Built utilising the AI agentic framework, the agent is aimed at elevating the user experience by handling customer queries efficiently and effectively.

The 24/7 support agent provides MiHCM clients the ability to get their questions answered in real time and resolves issues round the clock, boosting performance like never before.

Utilising natural language and the power of large language AI models to provide a highly adaptable near-human chat experience, the MiHCM support agent is designed to understand customer requests, narrow down issues and promptly provide comprehensive responses to resolve is...