New Delhi, March 24 -- Legend has it that William Tell shot an apple from his young son's head. While there are many interpretations of the tale, from the perspective of the theory of technology, a few are especially salient.

First, Tell was an expert marksman. Second, he knew his bow was reliable but understood it was just a tool with no independent agency. Third, Tell chose the target.

What does all this have to do with artificial intelligence? Metaphorically, artificial intelligence or AI (think large language models or LLMs, such as ChatGPT) can be thought of as a bow, the user is the archer and the apple represents the user's goal. Viewed this way, it's easier to work out how AI can be used effectively in the workplace.

To that en...