New Delhi, Feb. 19 -- When a company's IT system goes down, the challenge is often the flood of alerts that follow. One failure can trigger dozens or even hundreds of notifications across servers, applications and cloud systems. Since many organisations use multiple monitoring tools, the same issue may show up several times in different dashboards, forcing IT teams to sort through the noise before fixing the actual problem.

ManageEngine, the IT management division of Zoho Corporation, is attempting to address this challenge with new artificial intelligence (AI) capabilities added to its Site24x7 monitoring platform recently.

Speaking to CiOL, Srinivasa Raghavan, Director of Product Management at ManageEngine, said the bigger challenge d...