New Delhi, Dec. 16 -- ServiceNow finalised its acquisition of Moveworks on December 16, 2025, blending the startup's AI assistant and search tools with its own workflow platform. This move aims to streamline employee interactions across enterprises, turning everyday queries into automated actions. Companies like Siemens and Toyota already rely on Moveworks for broad employee access.

Employees at global firms now handle IT tickets or HR requests through simple chats, thanks to Moveworks' integration with ServiceNow. Inside ServiceNow, AI agents resolve 90% of IT issues and 89% of customer support autonomously, slashing resolution times by nearly sevenfold. With 5.5 million Moveworks users and 250 shared customers, the combo promises wider...