New Delhi, June 24 -- Salesforce today announced Agentforce 3, a major leap in its digital labour platform, designed to help organisations scale AI agents without compromising oversight or governance. The update includes a new Command Center for real-time observability, seamless interoperability with open standards like Model Context Protocol (MCP), and enhanced architecture for enterprise-grade trust, performance, and control.

Agentforce 3 introduces a dedicated Command Center within Agentforce Studio - a unified observability layer allowing teams to monitor agent activity, track health metrics, and optimise outcomes in real time. With detailed analytics on latency, escalations, adoption, cost, and more, enterprises can fine-tune perfor...