New Delhi, April 25 -- Utkal Hospital has become the first healthcare provider in East India to adopt Salesforce Agentforce. Through the implementation of Agentforce and Salesforce Health Cloud, this strategic collaboration aims to drive digital transformation by unifying patient data, automating operations, and empowering patients with self-service capabilities-setting a new standard for healthcare innovation in the region.

Utkal Hospital will use a range of Salesforce tools-including Agentforce, Salesforce Scheduler, and AI-powered chatbots-to improve patient engagement and streamline operations. By bringing together patient data from different systems like the Hospital Information Management System (HIMS), Electronic Medical Records (...