New Delhi, May 23 -- Salesforce, the AI CRM major, has unveiled findings from its latest State of IT: Security survey, highlighting an industry at a pivotal crossroads. In India, 100% of IT security leaders see potential in AI agents to enhance security operations, yet 85% admit their current practices need transformation to keep pace with evolving threats.

The research shows that while optimism is high, readiness remains uneven. Nearly half (49%) of Indian security leaders say their data foundation isn't robust enough for AI agent deployment, and 52% lack full confidence in having the guardrails required to govern them.

As AI becomes a core tool for both defenders and attackers in cybersecurity, agentic AI is emerging as a powerful all...