New Delhi, Feb. 18 -- Eternal Ltd. formerly known as Zomato continues to broaden its business reach by developing Nugget which sets new expectations for startup innovation. The AI-powered customer support device has experienced three years of company-wide testing and now provides startups with an innovative path to advanced customer relations without standard development costs.

CEO Deepinder Goyal shared the news through X about how the tool operated within Zomato for three years before its public release. According to him Nugget enables any business to scale their support easily without requiring programming experience or costing much money or needing developers.

AI customer support platform self-resolves 80% queries instantly although...