New Delhi, March 13 -- Gupshup, a leading platform in Conversational AI, has earned widespread recognition from several top-tier analyst firms for its market leadership and technological advancements in AI. The accolades emphasize the company's pivotal role in shaping the future of Conversational AI, driven by innovations in Generative AI (GenAI) and AI Agents.

Notable among the recognitions, Gupshup has been highlighted in Gartner's Competitive Landscape for Conversational Solutions, named an "Established Leader" in Juniper Research's Conversational AI Leaderboard, and acknowledged as a "Major Player" in IDC's MarketScape Worldwide Communications Platform as a Service Vendor Assessment for its AI Agent solutions.

Gartner's report menti...