New Delhi, Dec. 27 -- Generative AI - once an experimental tool - has become a driving force for global businesses, reshaping how we work, create, and solve problems. It's opened doors to innovations we couldn't have imagined just a few years ago. From more intelligent systems to seamless workflows, generative AI redefines possibilities for companies like ours and the industries we serve.

We're now entering what industry leaders like Microsoft's Satya Nadella call the "agentic era." In this new phase, AI agents augment human creativity across functions such as marketing, finance, and customer service - all while balancing opportunity with responsibility. This isn't a race to replace humans but a thoughtful evolution where technology enha...