New Delhi, Dec. 23 -- As Indian deeptech companies push beyond domestic markets, customer experience infrastructure is becoming as critical as the core product itself. Chennai-based drone manufacturerGaruda Aerospace has partnered with Salesforce to overhaul its customer lifecycle operations, aligning its go-to-market systems with ambitions that now stretch into Southeast Asia and Africa.

The collaboration brings Salesforce's Agentforce Sales and Agentforce into Garuda Aerospace's operations, creating a unified platform across marketing, sales, and service functions. The move is aimed at reducing internal data fragmentation while enabling faster decision-making as the company expands into new industry verticals, including agriculture, de...