New Delhi, Dec. 19 -- After a year dominated by pilots and proofs of concept, enterprises are entering a more consequential phase of digital transformation. In 2026, the defining question will no longer be whether advanced technologies work but whether organisations are structured to run them at scale.

According to Sandhya Arun, Chief Technology Officer, Wipro Limited, the global IT industry crossed a threshold in 2025, with artificial intelligence moving from experimentation into meaningful adoption. Generative AI and automation became part of everyday operations, while early agent-led models began influencing enterprise decision-making, always with human oversight at the core.

Looking ahead, Arun sees a sharper shift: AI systems embed...