New Delhi, May 13 -- Acknowledging customers' demand for convenient and personalised experiences, a giant hypermarket chain has introduced several tools, including one that helps customers find the most relevant products meeting their requirements, another for ordering items with a spoken command, and a voice assistant that helps associates find information and serve customers better. All of these are powered by Artificial Intelligence and Cloud.

A German automobile major is using a cloud AI platform to drive its smart sales assistant, optimise marketing, and improve customer service in its call centres.

A leading smartphone manufacturer is incorporating cloud AI capabilities in its devices to enrich customer experience with features, s...