New Delhi, July 17 -- Agentic AI is forecast to generate up to $450 billion in economic value by 2028, yet only 2% of organizations have fully scaled deployments, and trust in autonomous AI agents is declining. According to Capgemini Research Institute's latest report, "Rise of Agentic AI: How Trust Is the Key to Human-AI Collaboration", organizations are finding that AI agents deliver the most value when humans remain actively involved.

The study reveals that confidence in fully autonomous agents has dropped from 43% to 27% over the past year amid growing concerns around data privacy, explainability, and ethics. Nevertheless, human-AI collaboration is expected to redefine work: within three years, AI agents are projected to be involved ...