New Delhi, Dec. 26 -- As Indian enterprises move rapidly from AI pilots to production-scale agentic systems, the conversation around Responsible AI is shifting. What was once viewed as an ethical checkbox is now a core business and regulatory requirement.

AI agents today do more than automate tasks; they fetch data, interact with systems, trigger workflows, and influence decisions that carry financial, legal, and operational consequences. In this environment, accountability, transparency, and human oversight are no longer optional design choices.

To understand how enterprises can embed trust into autonomous systems without slowing innovation, CiOL spoke with Vishal Chahal, Vice President, IBM India Software Labs, on how IBM is operation...