Nairobi, Dec. 1 -- Safaricom has restored allocations of the popular mobile data bundle packages it quietly slashed over a week ago.
The telco has reinstated its 'No Expiry' package rates, whose halving from October 22 effectively doubled the cost of data, sparking uproar among customers. It blamed the cuts on a "technical issue."
'No Expiry' package offers indefinitely valid bundles at fixed or customisable prices, and Safaricom said it is refunding the remaining data for customers who bought the bundles at the slashed rates.
Read:Number of 5G subscriptions in Kenya cross one-milllion mark
"It was a technical issue, and customers who got less data have been refunded the remaining amount," a spokesperson for the company told the Busin...
Click here to read full article from source
To read the full article or to get the complete feed from this publication, please
Contact Us.