Nairobi, Aug. 27 -- Pipeline management is a salesperson's nemesis or ally. Pipeline management refers to a system that tracks every sale, at every stage, from initial contact with prospective buyer, all the way to its completion (a close) and after-sales service.

Religiously observe it, and you are a rolling stone of closed sales; ignore it, and stagnate from gathering moss.

The choice of the word pipeline borrows, quite aptly, from, well, a pipeline; say, of water. No matter how many bends it has the water will flow; the straighter it is, of course, the easier and faster the water flows. However, any leak reduces the pressure and therefore speed of flow.

Any movement upwards means the flow is slowed down and a too steep incline may req...