Nairobi, Jan. 22 -- The Kenya Airports Authority (KAA) has been directed to issue airport passes to employees of a firm contracted to offer "Meet and Assist" services at Jomo Kenyatta International Airport (JKIA).

In a ruling on January 19, 2025, the High Court ordered KAA to issue new passes to employees of Capital International Concierge Service Limited within three days from the date of the ruling.

The company stated that it had won a contract to perform the services, and despite complying with all the requirements, the regulator had failed to provide lounges and later declined to renew its staff passes upon their expiration on March 31, 2025.

The firm argued that the airport passes issued to its staff were integral to the performan...