Nairobi, Feb. 15 -- Research has shown that many family disputes can be prevented and managed with proper grievance and dispute resolution policies. Many disputes can be successfully prevented if family members are given a chance to air out their grievances before the dispute escalates. This is especially so, for family owned businesses where there are many conflicting interests.

How do members of a family business handle the different interests between them? How do you ensure that they are satisfied with whatever decisions are made? Favouritsm is a big cause of disintegration of family owned businesses.

Family businesses frequently face unique challenges, in part because of the emotional ties and interpersonal interactions that often c...