South Africa, March 17 -- World Consumer Rights Day serves as a global reminder that consumer rights are not just policies on paper but essential pillars of a just and ethical society.

This year's commemorative activities themed "Empowering Consumers - Balancing Rights with Ethical Business Practices", prioritised on-the-ground engagement with businesses and consumers alike, providing an invaluable opportunity to share information about the work of the NCC, the Competition Commission, and other CPF regulatory bodies.

During an exhibition at Nkomazi Plaza and inspections of stores that sell hardware, liquor, and auto parts as well as spaza shops, the teams were able to dispel misconceptions about what a regulator does, transfer knowledge...