South Africa, Feb. 12 -- This is the view of Suzette Georgiou-Grobler, Product Head: General Liability at iTOO Special Risks, who stresses that recalls are not necessarily signs of systemic failure, but rather evidence that safety mechanisms are working as intended.

"A recall is a controlled, proactive step taken the moment a potential hazard is identified. It is a protective measure that allows manufacturers to isolate the issue before it spreads, protect the public and prevent a manageable problem from escalating into a crisis," says Georgiou-Grobler.

She notes that defects can occur in any operation, regardless of size or sector. What matters is how quickly and effectively a company can detect, trace and remove affected products from...