South Africa, Feb. 3 -- With more than 5.4 billion people on social platforms and nearly 19 hours a week spent scrolling, social media has become far more than the top of the funnel.
It is now the arena in which discovery, trust-building, conversation and purchase coexist in a single motion; one uninterrupted swipe.
The Digitas Future Talks session on the future of social commerce demonstrated a profound shift: the strongest pathway to conversion is the community.
Default buying environment
Social commerce has matured into a default buying environment where influence, intent and transaction converge almost instantaneously.
The data speaks plainly: 76% of global social users say the content they consume directly affects what they buy,...
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