South Africa, Feb. 3 -- Goal-setting in January is almost a tradition, but according to Mandy, it's not about ticking boxes for the sake of it. "Without clear goals, it's easy to get stuck in the daily grind without making meaningful progress," she says.

Goal-setting starts with asking the right questions: Where do we want to be? What's going to move the needle? The key is staying flexible. "We're in a fast-moving industry, so it's not just about the big-picture vision. It's about turning that vision into action with practical, adaptable steps," she says.

The new year is prime time to take stock of not just what you're doing, but how you're doing it. "Are you leading with curiosity? Are you open to new ways of thinking? Are you genuinel...