South Africa, July 8 -- 84% of South Africans say a phone or tablet improves their travel experience. This sentiment has remained stable since 2021, reinforcing that mobile technology is now embedded across every stage of the travel lifecycle, from research and bookings to navigation, reviews, translation, and communication. Mobile can no longer be treated as a feature, it must be the foundation. Websites, booking engines, loyalty apps, and in-destination tools need to be seamless, fast, and user-friendly, as a smooth mobile experience directly enhances brand engagement.

South Africans are increasingly prioritising travel that offers a sense of belonging and deeper exploration, with 81% agreeing that 'you can only truly get to know a cou...