South Africa, Dec. 4 -- Today's recipient is someone who treats every delivery as a moment to connect with and brighten the days of his clients.

For the customers of a nearby pharmacy, Patrick is a welcome visitor to their home as he delivers their chronic medication, along with a warm smile and friendly conversation. He remembers names, celebrates customer birthdays and even mourns with them through loss. And when things go wrong for him, or he has a tough day, he never lets it affect his customers. "I just soldier on," he says. "No matter the weather, no matter the time. I do it with the whole of my heart."

As one customer put it: "Patrick is always smiling. It is a pleasure every time he arrives." Another simply said: "He is absolute...