South Africa, June 20 -- Taking place on 12 August 2025 at the Century City Conference Centre in Cape Town, the CXAs serve as the official opening of the CEM Africa Summit.

CEM Africa 1 day

Last year's event drew over 70 applications and a full house of CX champions, industry leaders, and visionaries.

This year, entries are already rolling in from across the continent, including submissions from ABSA Kenya and the University of Pretoria, the latter entering the brand-new Government & Public Sector category.

This year's CX Awards have already attracted entries from leading brands such as ABSA Kenya, ICX Kenya, QContact, Telviva, Wonga Digital, BOS Technology and more, a powerful reflection of the industry's growing commitment to custom...