South Africa, May 23 -- The complaint centred on a consumer who posted a job opportunity on LinkedIn and later found a charge of R6975.95 deducted from his account, despite having accepted an offer of R8,000 in promotional credit. The consumer alleged that the deduction contradicted the claim of receiving a "free" advertising credit, and therefore constituted misleading advertising.

LinkedIn responded that once a job listing is paused - either after 21 days or once it receives 50 applicants - users can opt to "Promote" their posts. The R8,000 credit applied to this promotion phase, but users are subsequently charged if they continue to promote the job after the credit is depleted. LinkedIn maintained that this process is clearly explaine...