South Africa, Sept. 7 -- The 14th edition welcomed 970 attendees from more than 260 companies across 20 countries, bringing together senior CX, customer service, marketing, digital, technology and tra... Read More
South Africa, Sept. 7 -- Then a friend casually points out that if you'd paid with a different bank card and stacked another rewards programme, you could have got twice the value. Suddenly, your very... Read More
South Africa, Sept. 7 -- Traditionally, market research companies have been able to help brands understand what their shoppers are thinking, while field data provides a snapshot of what's happening in... Read More
South Africa, Sept. 7 -- In financial services, particularly in South Africa, that raises an important question - what should a better customer experience actually enable people to do? Five years ago... Read More
South Africa, Sept. 7 -- Tribute to Judge Ngoepe The ARB paid tribute to Judge Ngoepe for his eight years of service, describing his contribution as instrumental in bringing continuity, credibility a... Read More
South Africa, Sept. 7 -- In October, the SU Language Centre's Communication Lab will present Conversations to encourage behavioural change in the workplace, a certificate of competence short course th... Read More
South Africa, Sept. 7 -- But as markets become more connected and information moves faster, communications has become central to how organisations build relevance, trust and influence. I recently att... Read More
South Africa, Sept. 4 -- Longstanding role The deal offers an interesting look at what sits behind the Woolworths Food brand, with in2food having played a longstanding role in producing many of the pr... Read More
South Africa, Sept. 4 -- Influence The pioneering journalist, author and feminist activist died peacefully at her home in New York City on Wednesday, aged 92, surrounded by people close to her. Stei... Read More
South Africa, Sept. 4 -- Three student films were showcased at the Power24 International Film Festival, held in Durban from 21-23 August 2026. The selection included two Afda Durban 2026 Experimental... Read More