Jakarta, Sept. 14 -- Indonesia's Ministry of Trade has summoned PT Fit and Health Indonesia, the operator of Gold's Gym, following the abrupt closure of its outlets in Jakarta and Surabaya, aiming to ensure consumer protection and accountability.

The move comes after numerous complaints from members unable to access gym facilities despite holding valid memberships. The ministry's Director General of Consumer Protection and Trade Order Moga Simatupang said the government is stepping in to uphold consumer rights.

"This action is part of our duty to safeguard consumers," Simatupang said in a statement on Sunday, noting that many members have not received compensation or refunds.

PT Fit and Health Indonesia's legal counsel, Ghifar Hilmi, s...