India, Jan. 21 -- "Have you received the OTP?"

"Not yet."

"This number is not working."

"Check your email, has the password been sent?"

All they can say in an astonished tone is, "What? How come email will work when there is no internet?!"

Deep sighs, dropping voices, sad faces. Although I cannot see their faces but I can definitely sense and imagine the pain, restlessness and of course, the hopelessness in their voices. This is the story of my Kashmir and I am witness to all the emotional tales which I listen to everyday on the phone.

Sitting in a non-ventilated room in a congested Okhla flat in Delhi, my only two valuable possessions are a desktop and an android phone with internet with my earphone plugged in all the time. What is m...