New Delhi, Sept. 28 -- As we look ahead into the next century, leaders will be those who Empower others.

-Bill Gates

The tragedy of the disempowered life extends to all aspects of work. Unless you change it.

Tina reports to you. And one of the things she reports to you is that she is stressed and incapable of doing all of her work.

After a long talk about her life on the job, it becomes clear that Tina has no goals, plans, or commitments. It is no wonder, therefore, that people feel free to waste Tina's time. People that Tina doesn't even care about are taking all her time. She can't say no to them only because she hasn't said yes to anything else.

You talk to her.

"The greatest value of planning and goal-setting is that it gives you ...